BACKLINE FOR CATERERS & FOOD-SERVICE TEAMS

Great service
runs on a shared plan.

Connect your service schedule, event notes, staff, and vendor contacts. Keep the kitchen-to-floor sequence aligned with the whole event.

Dinner service timeline — illustrative workspace with sample data.
Dinner service timeline — illustrative workspace with sample data.View full size
YOUR WORKSPACE, YOUR TOOLS

BookingsCalendarMembersChatClientsVenuesFinancials

BUILT AROUND YOUR PART OF THE EVENT

Less searching.
More ready.

Use bookings, teams, calendars, communication, and resources for the work your business needs to do.

01

Prepare the service brief

Keep the menu document, dietary notes, guest-count details, and setup instructions with the event resources.

02

Give the team clear timing

Organize preparation, arrival, cocktail service, dinner, clearing, and breakdown around staff assignments.

03

Coordinate event transitions

Keep the planner, venue, bar team, and entertainment lead connected when speeches or dinner timings move.

A DAY IN THE WORKSPACE / EXAMPLE

The service captain sees the toast timing shift, confirms the new dinner sequence with the planner and DJ, and updates the catering team in the event conversation.

YOUR TEAM IS PART OF A BIGGER TEAM

Your work, connected
to the whole event.

Work in your own business’s workspace and coordinate through the shared event. The event’s timeline, contacts, notes, resources, and conversations connect the people involved.

COORDINATE WITH

Venue & rentals

Confirm kitchen access, service layout, equipment, and delivery timing.

COORDINATE WITH

Planner & DJ

Align dinner service, introductions, speeches, and room transitions.

COORDINATE WITH

Bar & bakery

Coordinate beverage service, dessert setup, and clearing windows.

Caterers and the wider vendor team — illustrative shared-event view.
Caterers and the wider vendor team — illustrative shared-event view.View full size
Follow an event across all the vendors

ONE ESTABLISHED HIERARCHY

Your business.
Your workspace.
Your people.

The foundation remains Global → Organization → Band/workspace → Member. For caterers, the workspace represents your service team. Its people and tools sit within your organization.

Event participation connects you to other vendors through assigned access. It gives the shared work a home while each business keeps its own structure.

See how the hierarchy works The names in this hierarchy are illustrative examples.
  1. GLOBAL / UMBRELLA GROUPHorizon Events Group
  2. ORGANIZATION / YOUR BUSINESSTable & Gather Catering
  3. BAND / VENDOR WORKSPACEWedding service team
  4. MEMBERS / YOUR PEOPLECatering manager · Chef · Service captain · Servers

ONE EVENT. EVERY VENDOR. WORKING TOGETHER.

Bring your part.
Connect the plan.

Open Backline

Existing members can sign in to their workspace.